HPC Fire Villa Hybrid Gas/Wood Built-in Oven - Villa Series

Product Description

Hearth and oven installed in a built-in application, available in LP as well as Natural Gas. Installation is completed in 3 easy steps; requires a 35” deep counters and is paired with
a custom stainless steel flange. The Villa is the lightest dual fuel built in oven on the market and has an electronic ignition system that facilitates oven starts as well as it saves on fuel when the burner is not in use.

Features:

• Hybrid Gas and Wood Fired Oven Hearth
• Dual Fuel Oven Offers Even Heat Distribution
• 2" Thick Wall Allows for Optimal Heat Retention
• Withstands Temperatures Up to 2400 Degrees
• On/Off Electronic Ignition System with Gas Control Knob for Easy Startup
• Handcrafted Mosaic Glass Tile Design with Stainless Steel Hearth
• Powder Coated Steel Wheeled Cart for Portability
• Includes Glass Tiled Oven, Stainless Steel
  Hearth, Vent, Flange Mount
• Compatible with Wall Switch, Remote Control, Timer, or Whole House System (Sold Separately)

Specifications

• Forno Color: Black Onyx, Copper, Custom Color, Ocean Blue, Pool Blue, Retro, Simply Red
• Gas Type: Liquid Propane/ Natural Gas
• Weight: 465 lbs
• Dimension: 33.25" W × 44"D× 24.5" H
• Made in USA: Yes
• Warranty: 2 Year Limited
• Assembly Required: Some Assembly and Installation Required
• Ignition: Electronic
• Material: Stainless Steel, Glass Tile
• Overall Grilling Area: 870 Sq. In.

Resources

Manuals

Warranty

Low Price Promise

Low Price Promise

We spend a lot of time and effort to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within 1 Year of your purchase date please let us know and we will refund your original payment for the difference.  We want you to know that you are getting the absolute best price for the product when you are ordering from Pizza Oven Direct

If you find that our own website has a lower price for the same item you have ordered within 1 year of your purchase date we will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within twelve months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Shipping Policy

Refunds/Returns/Cancellations

By placing an order with Pizza Oven Direct, you agree to the Refund and Return conditions listed below.

30-day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Conditions

To be eligible for a return, your item must be in the same, condition that you received it. Unused, new, with all original packing and accessories. 

Items with obvious signs of use or any item not in its original condition that is damaged or missing parts will be deemed non-returnable. Furthermore, 30 days after delivery all items will be considered non-returnable.

Return Process

To start a return, contact us at sales@pizzaovendirect.com or 888 370 4777. We’ll send you a Return Authorization Number (RA#) and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

Contact us for any return questions at sales@pizzaovendirect.com or 888 370 4777.

Damages and issues:

Please inspect your order once it’s received. Contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the situation and make it right.

How will customers get the return label? 

If your item is smaller and was not shipped LTL we will provide the label for FedEx or UPS.  For larger LTL shipment returns arrangements will be made by us with the carrier and BOL, (Bill of Lading) paperwork will be emailed to you to print out for the driver when he arrives to pick up the shipment.

What products are returnable?

We accept returns for new, unused products in original condition and packaging. 

Return Shipping(Buyers Remorse): If a return is requested for a non-defective item, all shipping costs and no more than a 15% restocking fee (depending on the manufacturer) will be deducted from your refund. (This includes any buyer's remorse issues, such as wrong size or color, refused upon delivery or returned to us due to deliverability issues, such as incorrect address provided). We recommend using a trackable shipping service to ensure that your return is received.

What is the restocking fee?

The restocking fee varies depending on the product's manufacturer but will not exceed 15%. This is the fee charged by various makers to pay for the processing of receiving a return back into their warehouses.

How much will customers pay for return shipping?

You are responsible for the cost of return shipping for any buyer's remorse returns as well as the cost of shipping when the product was delivered. We recommend using a trackable shipping service to ensure your return is received. 

Exchanges

We only exchange damaged, wrong or defective products. If you need to exchange an item, please contact us at sales@pizzaovendirect.com or 888 370 4777. If you have any questions about our return policy, please get in touch with our customer support here:

• Pizza Oven Direct
• Address - 127 Shepherd Drive, Anderson, IN, 46017, United States
• Email - sales@pizzaovendirect.com
• Phone - 888 370 4777

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, all refunds will be processed within 7 to 15 business days on your original payment method. Please remember it can take time, typically 72 hours, for your bank or credit card company to process and post the refund.

If you have any questions about our refund policy, please contact our customer support here:

Pizza Oven Direct

• Email - sales@pizzaovendirect.com 
• Phone - 888 370 4777